Upsello

Docs

Upsello product documentation

Operational guide from Shopify connect to guided selling and recovery playbooks.

Quick start (~5 minutes)

  • Install from Shopify App Store or the Upsello console and authorize your store
  • Sync catalog, orders, and policy FAQs into the knowledge base
  • Enable the chat widget in your theme and set brand colors
  • Walk through consult → recommend → checkout on https://panel.upsello.ai/install?utm_source=upsello-website&utm_opt=demo&lang=zh

Core modules

ModuleDescription
AI supportShipping, returns, and product specs answered instantly
Guided sellingIn-chat SKU, bundle, and offer recommendations
Cart recoveryTriggers for checkout hesitation and abandoned carts
AnalyticsSession-level conversion, recovery GMV, and satisfaction

Authentication & API

Generate API keys in Upsello Panel. Webhooks push conversation and attribution events to your stack (Slack, BI, or custom services).

Requests use Bearer tokens; see the Developer section in Panel for endpoints. Enterprise teams can request sandboxes and higher limits.

Sample webhook events

  • conversation.started
  • conversation.resolved
  • cart.recovery.sent
  • order.attributed

Related pages

  • Shopify integration: /integrations/shopify
  • Security: /security
  • AI search profile: /ai-search-profile
  • Full brand brief: /llms-full.txt

FAQ

Is this docs page indexed?
Yes. This docs page is public and indexable by search engines; brand and product facts also live at /about and /ai-search-profile.
Who do we contact for support?
Email [email protected] or use /contact.