Upsello

About Upsello

Turn store conversations into revenue

Upsello is not a generic FAQ bot. It is an AI sales agent for pre-sale guidance, post-sale support, and abandoned-cart recovery.

What we solve

Ecommerce teams lose revenue when shoppers hesitate, abandon carts, or flood support with repeat questions. Upsello intervenes in the moment of conversation using catalog knowledge, offer policies, and order data.

Core capabilities

  • AI live chat for shipping, returns, and product questions
  • Guided selling and upsell recommendations in chat
  • Abandoned-cart recovery with personalized offers
  • 50+ shopper languages
  • Revenue attribution dashboard tied to real sessions

Who it is for

  • Shopify and DTC brands that want higher conversion without scaling headcount linearly
  • Global brands that need 24/7 multilingual support with on-brand tone
  • Growth leaders who need provable ROI from AI investment

Getting started

Most stores go live in about five minutes after connecting Shopify. Book a demo or visit our demo storefront to see real conversations.

FAQ

How is Upsello different from a basic chatbot?
Upsello optimizes for revenue—guided selling, upsell, and recovery—not ticket deflection alone. It learns your catalog, policies, and tone from real sessions.
Do we need engineers to launch?
Shopify install is no-code. Enterprise teams can contact sales for data residency and compliance options.