LanguageFree
For new stores testing the waters
Free
- 100 AI conversations/month
- 200 products AI-indexed
- Shopify / WooCommerce integration
- Unlimited human replies
- Order tracking (WISMO)
- Self-serve quick setup
Choose the plan that fitsyour growth stage
Growth
For scaling DTC brands
$39/mo
Start with Growth →- 1,500 AI conversations/month
- 1,000 products AI-indexed
- Proactive AI Shopping Guide
- Custom Branding
- Unlimited human replies
- Product data auto-sync & cleaning
- Priority support
Pro
Most popularFor serious growth operators
$99/mo
Start with Pro →- 6,000 AI conversations/month
- 5,000 products AI-indexed
- Cart Recovery & Tracking
- Smart Price Comparison & Shopping Guide
- Multi-channel (Chat + Email)
- Unlimited human replies
- Dedicated success manager
Custom
Starting $399/month · For Shopify Plus + enterprise brands
$399+/mo
Build My Plan →- 20,000 AI conversations/month (base)
- 15,000 products AI-indexed (base)
- Full-capability Proactive Marketing
- VIP Recognition & Marketing Automation
- Brand-exclusive AI Agent (custom)
- Private AI model fine-tuning
- Top-priority technical support
Compare plans
| Capabilities | Free | Starter | Growth | Enterprise |
|---|---|---|---|---|
| Channels & setup | ||||
| Store connection and real-time sync | Core | |||
| Multilingual support | Core | Included | Full | Full |
| Web chat widget (white-label) | - | |||
| AI & knowledge | ||||
| AI auto-replies per month | 50 | 1,500 | 6,000 | 20,000+ |
| Policy and FAQ knowledge base | Core | |||
| Product knowledge base (SKU) | 200 | 1,000 | 5,000 | 15,000+ |
| Tools & extensions | ||||
| Free tools (WISMO, address validation, and more) | Unlimited | Unlimited | Unlimited | Unlimited |
| Paid tools (marketing, RMA, integrations) | Preview | Included | Full | Full |
| Paid tool runs per month | 10 | 100 | 500 | 2,000+ |
| Team & service | ||||
| Team seats | 2 | 5 | 15 | Unlimited |
| Support and onboarding help | Community | Standard email & chat | Priority email & chat | Dedicated 1:1 support |
Built for teams that needfast, coordinated execution
In under a minute, your team can launch a shared AI workspace for support, sales, and recovery.
Across high-volume stores, Upsello keeps remote operators aligned around the same customer context.
Every conversation stays connected to catalog, order, and post-purchase data in one flow.
Teams can move up to 10x faster than fragmented inbox and ticket handoffs.
FAQs
Questions about pricing
Most stores can go live in under five minutes. Connect your store, sync product and policy context, and start using AI support and guided selling the same day.
Yes. Upsello combines cart recovery, intelligent upsell, and guided selling to turn shopper conversations into additional items, repeat purchases, and higher order values.
Yes. Upsello uses your catalog, policies, and previous conversations to learn tone and phrasing, and your team can set guardrails and preferred wording from the dashboard.
Upsello supports 20+ commonly used languages, with wider coverage in higher tiers. Shoppers can ask questions in their language and get matching recommendations and support.
Plans are monthly and scale with conversation volume. You can monitor usage in the dashboard and upgrade only when your store needs more capacity.
Yes. Upsello can complement inbox, email, and SMS workflows, letting AI handle repetitive requests while complex cases move to your human team.
Talk with AI experts
Speak with our AI specialists
Book a demo to see how our AI agents can drive measurable growth for your business, or discuss a tailored enterprise AI rollout.
