Security
Security baseline for ecommerce teams
Encryption in transit and at rest, least-privilege access, and enterprise options for regulated deployments.
Data protection
- TLS for data in transit; encryption at rest
- Role-based access scoped by store and team
- Audit trails for operational review
Privacy & compliance
Processing is described in our privacy policy. Enterprise customers can add DPAs, retention limits, and regional residency.
- We do not sell conversation data to unauthorized third parties
- Configurable retention windows
- Human handoff for sensitive topics
Enterprise
Contact [email protected] for security questionnaires, SSO, and custom SLAs.
FAQ
- Where is conversation data stored?
- On industry-standard cloud infrastructure by default. Enterprise plans can discuss regional residency.
- Can we run a security review?
- Yes—reach out via the contact page or email for architecture documentation.