Upsello

Security

Security baseline for ecommerce teams

Encryption in transit and at rest, least-privilege access, and enterprise options for regulated deployments.

Data protection

  • TLS for data in transit; encryption at rest
  • Role-based access scoped by store and team
  • Audit trails for operational review

Privacy & compliance

Processing is described in our privacy policy. Enterprise customers can add DPAs, retention limits, and regional residency.

  • We do not sell conversation data to unauthorized third parties
  • Configurable retention windows
  • Human handoff for sensitive topics

Enterprise

Contact [email protected] for security questionnaires, SSO, and custom SLAs.

FAQ

Where is conversation data stored?
On industry-standard cloud infrastructure by default. Enterprise plans can discuss regional residency.
Can we run a security review?
Yes—reach out via the contact page or email for architecture documentation.